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& Accountability


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Newcomer Integration


Not-for-Profit/NGOs



Management and staff at Utility companies are busier than ever. They implement smart metering and smart grid technologies; engage with regulators, public and partners leading environmental initiatives; roll out business transformation and process improvement programs; and address costing and pricing pressures. In addition, there is a generational change as industry veterans reach retirement age and new technology savvy employees are being recruited. It takes time, effort, vision, experience and partnering to bring these initiatives to successful completion.

PSTG is committed to serve Utility clients as they change to the meet demands of regulators and shareholders, address environmental concerns and incorporate best practices and technology to improve operations. Our seasoned consultants have years of utility experience and bring knowledge of the industry, understanding of labour relations, engaging style and a kit of tested tools, templates and examples our clients can leverage to achieve objectives of their initiatives.

PSTG has been involved in several projects in the Utility sector and offers management consulting services including:

Process Optimization
  • Customer Care
  • Procurement
  • Finance
  • HR
  • Capital Projects Management
  • Maintenance
  • Field Services

Technology Driven Business Transformation

Main initiative types are listed below (for other types, please inquire):
  • Smart Meter or Smart Grid implementation
  • Renewable Energy (Distributed Energy Sources) Integration
  • Carbon footprint reporting
  • GIS implementation
  • IFRS implementation
  • ERP implementation

… and below are the services we provide:


  • Software package selection
  • Business case development, including Rate Case integration
  • Stakeholders alignment, including implementation roadmap consensus building
  • Business requirements development
  • Process and organization redesign and integration
  • Labour strategy and engagement during the program execution
  • Change management

Change Management for Business Initiatives (non technology)

  • Stakeholders alignment
  • Communication
  • Training coordination
  • Value realization

Strategy and Implementation
  • Shared Services planning and implementation
  • IT Strategy review and/or development
  • Outsourcing planning and governance improvement
  • Research and policy development
  • Governance of programs, initiatives and partnerships

Environmental Assessments
  • Economic impact assessments
  • Social impact assessments
  • Stakeholders facilitation

For more information on our Utilities services, please contact:
Dariusz Piotrowski, Principal at 416-593-0000 x244 or 416-410-8473

 






“Utility companies are hubs of activities, now. Managing these initiatives requires dedication, experience and ability to engage employees and complex groups of other stakeholders. This is what PSTG does best and has a solid track record of achieving, since its inception”

- Dariusz Piotrowski, Principal Energy practice leader at PSTG Consulting