Our Approach
Public Sector
Transformation
e-Government
ICT
Health
Human Resources
Management
Financial Services
Environment
Utilities
Oil & Gas
Public Safety
Project Management
Governance
& Accountability
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Our company was originally called Public Sector Transformation Group (before becoming PSTG Consulting) and is now recognized as Canada's premier consulting firm specializing in large-scale public sector transformation initiatives. We are especially strong in the areas of program design, e-government, service transformation, business case development, Alternate Service Delivery and operational reviews.
PSTG has a complete range of services that allow public sector clients to move their business transformation initiatives from Vision to Reality. Examples are listed below:
Program Design & Effectiveness
- Program evaluation and assessment
- Program design and implementation
- Governance and accountability assessment and design
Organizational Effectiveness
- Organizational design
- Change/transition management
- Benchmarking/best practice research
- Performance management
Service Delivery Improvement
- Strategy development and business planning
- Client needs analysis and customer satisfaction assessment
- Organizational reviews
- Business process reengineering
- Alternative delivery assessment and implementation
- Shared service/call design and implementation
e-Government
- e-Government design and implementation
- Integrated Service Delivery (multi-channel) design and implementation
Information Management and Technology
- Information management strategy and design development
- Enterprise architecture
- Business architecture
- Options design and analysis
Project/Program Support
- Project management
- Communication strategies
- Business case development
- Stakeholders relationship management
- Risk management
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"PSTG is amazing! We've got some of the most talented people in the consulting industry doing something they truly enjoy."
-John Ing
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